Frequently Asked Questions are listed below. For more information, you can contact us via [email protected]

To open a new account, you can create a membership by clicking the ʻSIGN UPʼ button on the top right and filling out the form that appears. You must fill in the information in the registration form completely. In particular, the Name / Surname / Date of Birth and T.R. Identity Number sections must be entered exactly as written on your ID card.

From the Sports Betting and Live Betting pages of our site, you can see all the competitions that are open for betting and create your coupon. You can see the sports branches and countries listed on the left of the page. Select the match you will bet on. Mark the options you want from the options that open. Your selection will be added to the coupon section on the right side of the page. Then, type the amount you want to bet in the amount section and click on the ‘Place a bet’ button. Your coupon will be confirmed and will appear in the open bets menu.

If you have forgotten your password, you can request a new password by entering your e-mail address from the forgot password section.

 

You cannot change your personal information for account security reasons, you can connect to our Live Support line for information updates.

Your balance is located at the top of the page for both desktop and mobile logins. You can see your bonus balance and total balance by clicking on the “Profile” icon.

If you are logging in from the phone, select the “Bets” section at the top right just below the user profile. You can select “Open bets” or “Finalized bets” under the “Bets” heading. If you are logging in from the desktop, select the “My Sports History” option after clicking the profile icon at the top right. On the page that opens, you can review your bets by separating them as Open bets or Finalized bets.

Follow the steps below to see all your coupons you have made and whether your coupons have won or not.
On Desktop
You can access your sports bets under the “My Sports History” heading in the My Account menu and the Casino games you have played under the “My Game History” section.
On Mobile;
After clicking on the user profile icon at the top right, you can access your sports bets under “My Sports History” and Casino games you have played under “My Game History” in the menu that opens.

The coupons you have created cannot be canceled later.

If a match you have played in your coupon is interrupted, if it resumes within 24 hours, your coupon will continue exactly the same. If it does not resume within 24 hours, your coupon is calculated by subtracting the rate of that match in your coupon. (If you played a single match, your coupon price will be refunded.)

The maximum number of matches you can play in your coupon varies depending on the odds you bet and your stake.

The words single, combined, system refer to bet types,
Single bet
If there is only one match in your coupon, this is called a single bet.
Multiple bet:
If you have more than one match in your coupon, this is called a combination bet.
System bet:
If you want to win money even if some matches do not match in your combined coupon, this type of bet is called a system bet. For example: you have added 5 matches to your coupon and you want to win even if 4 of them match. Then you need to select the system 4/5 option in the system coupon.

Discount is a loss compensation promotion where you can get a certain percentage of your losses. In other words, you must bet the amount defined in your account.

Desktop:
You can access it by selecting the “Withdraw Money” section after clicking on the profile icon at the top right.
Mobile:
You can create a withdrawal request by clicking on the user icon at the top right of the page and selecting the “Withdraw Money” section.
As Mavibet family, we show the trust shown to us by our valued customers, and we show it to our valued customers. For this reason, we do not request documents from you unless there is a suspicious situation. To bank accounts in your own name, You can withdraw your earnings without documents.

After completing your membership, you can invest with the payment methods that appear by clicking the ‘Deposit Money’ button at the top of the home page. You can find detailed information about all our payment methods on our live support line, which is available 7/24.

24 hours a day, 7 days a week (including weekends), fast withdrawal within 30 minutes, you can make investment withdrawals freely and unlimitedly with our unlimited payment method options. For detailed information about payment methods, you can visit our PAYMENT METHODS page.

Turkey’s largest provider, licensed and reliable casino platform Mavibet has been serving its members for many years. Our site with the highest betting odds, various types of bets and a fair gaming approach supervised by official authorities is authorized and regulated by the Curaçao Government under the Antillephone 8048/JAZ License issued under the laws of the Netherlands Antilles Curaçao. Mavibet Group Heelsumstraat 51 Curacao, CW